Merchant Ratings
| Past 3 Months | Past 6 Months | All-time | |
|---|---|---|---|
| Positive (4 or 5) | 0 | 0 | 64 |
| Neutral (3) | 0 | 0 | 7 |
| Negative (1 or 2) | 0 | 0 | 17 |
| Total Reviews | 0 | 0 | 88 |
| Avg Rating | Not Rated |
Not Rated |
 3.82 |
| Address: | 340 KINGS HWY BROOKLYN, NY 11223 - US |
|---|---|
| Website: | http://www.mainpcusa.com |
| Business Hours: | MON.-FRI. : 11:00AM-7:00PM EST |
| Sales Phone: | 1-866-627-3977 |
| Service Phone: | 1-718-627-3977 EXT.101 |
| Sales Email: | sales@mainpcusa.com |
| Cust Service Email: | customerservice@mainpcusa.com |
MAINPC
http://www.mainpcusa.com
| Date Reviewed: 01/09/2010 | ||
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livingdeadgirl1981 from NY Member Since: 01/09/2010 View Member's: Reviews |
MAIN PC 340 KINGS HIGHWAY BROOKLYN NY 11223 www.mainpcusa.com DO NOT PURCHASE ANYTHING FROM THIS STORE THEY SELL DEFECTIVE PRODUCTS & DO NOT PROVIDE CUSTOMER SERVICE FOR THAT PRODUCT. THEY DO NOT FOLLOW THE MANUFACTURERS RULES & IF YOU PURCHASE & SOMETHING GOES WRONG MAIN PC LEAVES THE CUSTOMER HIGH & DRY. DO NOT GIVE THESE "PEOPLE" YOUR BUSINESS. |
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| Date Reviewed: 12/07/2009 | ||
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ccmex from CA Member Since: 04/16/2005 View Member's: Reviews |
The Final test will be the delivery |
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| Date Reviewed: 06/28/2008 | ||
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jaytec88 from AR Member Since: 03/07/2006 View Member's: Reviews |
Was not able to pick shipping option I wanted, never had to call credit card company for shipping to alternate address before. |
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| Date Reviewed: 04/26/2007 | ||
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jpk01 from unknown Member Since: 04/17/2007 View Member's: Reviews |
Order process was easy, time to see if I get the correct product in a timely manner! UPDATE: They did not have my item in stock, as it is a "hot item right now". They could not give me any estimate of when they might have it in stock, or if it would be coming in with their shipments. (They don't know what they are getting in the shipments to them??!?!) As they couldn't give me any answers, I cancelled and went with someone else. They were polite and easy to deal with however. |
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| Date Reviewed: 04/18/2007 | ||
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ladybuggy from MI Member Since: 01/20/2003 View Member's: Reviews |
(Edited April 18th by ladybuggy) They sent me a broken sealed Sony laptop, so called them right away in order to return it. Finally I returned, they called me that I opened the box and set up the window. How was I supposed to use the laptop as a reseller. This laptop was for my customer. They told me that I used this notebook and charged me the shipping fee and 15% of restocking fee. I've been a reseller for 5 years. Why should I be stupid to lose a customer and pay 15% restocking fee and shipping fee, the amount almost $300. I am working with my credit card comp in order to dispute the charge and I will do my best to get my money back from this fraud. When you shop, you must read BAD COMMENT of a Mercahnt like this. |
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| Date Reviewed: 04/18/2007 | ||
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bob4meg from unknown Member Since: 04/04/2007 View Member's: Reviews |
Very good price. The shipment was delayed a hit but it was worth the wait.I got exactly what I ordered. |
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| Date Reviewed: 03/31/2007 | ||
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stelian1974 from unknown Member Since: 03/22/2007 View Member's: Reviews |
I think that they should put more attention on handling e-mails from costumers. I had to wait almost 2 day until I finally got an answer. I paied using Paypal...somehow my invoice was short of $2 (needed for express shipping ). It took almost 5 days to send it...regular. It worked out in the end good product as discribe, but I probably never shop again on this website ( they could tell me next day about $2 missing....so I could have a fast decision...). |
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| Date Reviewed: 03/02/2007 | ||
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alandang from CA Member Since: 03/02/2007 View Member's: Reviews |
(Edited March 02nd by alandang) Good Price and Good Customer services. I will buy again in the future. |
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| Date Reviewed: 01/24/2007 | ||
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kobichin from unknown Member Since: 01/15/2007 View Member's: Reviews |
The online ordering went well. At this point, that is all that I can review. When stock/shipping has been updated, I will be able to supply more information.Update: The merchant called that evening to confirm the order and again 2 days later to let me know that the item had shipped. Overall, a great experience! I was impressed with the communication and their price was the lowest! |
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| Date Reviewed: 12/27/2006 | ||
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eliedera from unknown Member Since: 03/20/2006 View Member's: Reviews |
GOOD WEBSITE EASY TO NAVIGATE |
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| Date Reviewed: 12/25/2006 | ||
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john.thompkins from unknown Member Since: 12/14/2006 View Member's: Reviews |
I've purchased from your site several times over the last 3+ years and have been very satisfied with your customer service. A couple years ago, I tried to purchase a video card and motherboard that was incompatible and your staff called me to verify my order and explain the discrepancy instead of just shipping the items and letting me find out the hard way. I was then able to adjust my order and ended up with a better system. |
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| Date Reviewed: 12/02/2006 | ||
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agchandler from CA Member Since: 12/02/2006 View Member's: Reviews |
MainPC really seems to know how to do business. I ordered my laptop Friday morning, and within an hour, someone called me to verify my credit card info. The card was charged early next week, and the item was shipped via UPS ground, arriving the following Wednesday. I would highly recommend them to anyone looking for a great deal. |
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| Date Reviewed: 10/20/2006 | ||
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dvcchinni from CA Member Since: 10/20/2006 View Member's: Reviews |
(Edited October 20th by dvcchinni) Ordered Sony VAIO VGN-SZ330P/B Notebook, found the next day later it was not in stock at time of ordering. Customer service was less than helpful. Canceled my order. Would NEVER recommend MainComp to anybody for this. |
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| Date Reviewed: 10/13/2006 | ||
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billypoejones from NC Member Since: 04/12/2005 View Member's: Reviews |
Enjoy web site |
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| Date Reviewed: 09/19/2006 | ||
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PCJERKS from IL Member Since: 09/19/2006 View Member's: Reviews |
I would NEVER buy anything from these people again. They take your money and never ship, and when they ship they don't ship with the method you pay for and then the shipment is returned and they say they sold it to someone else and you'll have to wait on a list for another one to come in. What a bunch of BS. we waited a month before we reported them to the Better Business Bureau of NY. complaint # 4266588 BE AWARE DON"T GET TRICKED DON"Y BUY HERE |
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| Date Reviewed: 09/13/2006 | ||
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tracy6021 from CA Member Since: 12/02/2004 View Member's: Reviews |
So Far, So Good |
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| Date Reviewed: 08/31/2006 | ||
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pronuncer from CA Member Since: 11/07/2003 View Member's: Reviews |
(Edited September 10th by pronuncer) I placed my order on Monday, and it is Thursday now, the website still says it's prepared but not shipped. In the product page, it says usually ships within 24-48 hours.They are really slow!!! Would never buy in here again. EDIT: I got the camera after 10 days. Slow, but arrive finally |
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| Date Reviewed: 08/28/2006 | ||
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rcannaday from unknown Member Since: 08/12/2006 View Member's: Reviews |
Purchasing online from this company was really easy. This company had what I was looking for. Basically, after 3 days of searching, this company offered the best overall value on a desktop PC. The shipping prices seemed reasonable. |
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| Date Reviewed: 08/17/2006 | ||
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radune from CA Member Since: 08/17/2006 View Member's: Reviews |
I'm now using the MacBook Pro ordered last week from MainPC. The communication was ok - no emails though. I only received one email with the tracking info. For any other info, I used the phone. The price was really the best I could find and the product was sealed and very well packed. No complains. Thank you! |
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| Date Reviewed: 08/04/2006 | ||
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mistyulrich from TX Member Since: 08/04/2006 View Member's: Reviews |
I ordered a MacBook Pro 17" and on their website they said that if your shipping address was different from the billing address to call your credit card and put the shipping address as an alternate and this would be verified. I did this. Then I get a call from this merhcant saying that their policy did not allow them to ship to a different address than the billing address. I wanted the order shipped to my bussiness not my house because no one is there during the day. They refused to do this. So I cancelled the order and ordered from someone who would ship to my bussiness address. I would not recommend this merchant to anyone! |
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| Date Reviewed: 07/25/2006 | ||
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jeremygroves from unknown Member Since: 07/09/2006 View Member's: Reviews |
(Edited September 17th by jeremygroves) Site requires you to enter state of purchase 'for sales tax purposes,' then enter cc info before knowing whether or not sales tax will actually be incurred. Only a minor concern which was alleviated by final billing information including no sales tax and minimal shipping being listed prior to a final confirmation of order. Submitted order on a Sunday - package did not ship for at least 3 business days; was leaving for vacation & had to call in and upgrade shipping in order to receive package prior to departure; otherwise satisfactory experience. |
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| Date Reviewed: 07/21/2006 | ||
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neftyus from TX Member Since: 07/12/2006 View Member's: Reviews |
I just purchased a 17 in MacBook Pro. By far the best price out there, that was a major plus. Ording the computer was very easy. The pricegrabber website showed that they had computers on stock, but they didn't. I had to wait until Monday for them to ship a computer and it was a computer that was on hold for somebody else. I had to change the shiping to 2nd day in order to get the computer before I went on vacation. Other than that it was a good experience. |
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| Date Reviewed: 07/21/2006 | ||
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declanmcgrory from unknown Member Since: 07/05/2006 View Member's: Reviews |
Good so far, they did not try and bait and switch me like US1camera who should be banned from pricegrabber. |
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| Date Reviewed: 07/13/2006 | ||
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svinto from CA Member Since: 07/13/2006 View Member's: Reviews |
Fairly smooth transaction. I think the sign up system is idiotic and I also had to call to verify my order. When I give my CC information over a secure connection, I would like that to be the confirmation that I am indeed ordering. I hate having to call and the first few calls went to a Verizon answering machine!? Not very good customer service. On top of it all I received a computer with a warped screen that I will have to bring to Apple now. Can't blame MainPC for that. |
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| Date Reviewed: 07/03/2006 | ||
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asana from CA Member Since: 07/03/2006 View Member's: Reviews |
Monday, 6/26/2006, MainComp receives my iMac MA200LL/A order because they have the best price ($1.495). I pay PayPal and they take the money at once. No order confimation, so I call LD, "We have supply problems, give us 2 or 3 days." Sure, I will wait. Meanwhile I send them two eMails asking to fix my account login since I am locked out. No reply at all. Friday 6/30/2006 I call to find out that first customer rep is off that day and only he knows. Promise is given to ship Monday 7/3/2006 and to reply to eMails. Happy weekend to you too. Mon comes, still no reply, put PayPal announces a refund. I check, now the same machine is 1.750. My impression: small company in Brooklyn with several computer retail stores. Overworked and NY-type unfriendly staff who are running the Internet business on the side between walk-in customers. No eMail replies whatsoever. Bring traffic to their site by offering low prices that they can not deliver. |
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